Purchased G4 in fall 2023 and returned it within 10 day window due to motor issue. I presumed return or repair process would not be completed before winter as the wait time for support to answer call would span over an hour. I simultaneously bought a 2nd G4 through Amazon so it could be used before the snow season. It had run fine and was then stored over winter. Once it came out of storage, it ran fine for a few days and then started having problems. Power would shift down to low while running and a noise was detected in rear wheel/engine area. Contacted support on issue with an immediate response. GoTrax had obviously overhauled it's support as communications were now prompt and clear in communication. They resolved problem with a new scooter and it's been running great for a couple of months now. GoTrax obviously had to work out some bugs common with a new product. Overall, hi score to both product and the excellent support.

E-wheels went above and beyond with purchase to delivery! Great scooter great price. I'm definitely way satisfied!

This is our send Gio moped, and i love the new Italia ultra. Classic Moped style and the build quality feels so much better they our previous model. They have defiantly made some big improvements over the years. Would recommend :)

I am still shocked that you can get a electric motor bike at this price its kind of incredible. I have had the bike for over a week and zero problems. I was worried about the shipping but it arrived in a steal framed box that kept everything protected. Assembly was easy i was riding the same day it was delivered

I bought one six weeks ago and I love it. These trikes are a real gift to seniors. Might not work for everyone but as a 71 year old female in moderate shape this is my pure joy !"

I saw this trike and the electrify expo in LA and i had to order one. This was the best trike i saw and the expo and i am super happy i got one. very comfortable looks great, i feel like i can take it anywhere.

Very happy, delivery was quick. The cycle is very smooth and comfortable, the step thru makes if very easy to get on and off. I am also obsessed with the matte green finish

Purchased this for a new trike and it arrived promptly in good condition, was easy to install and mades riding so much more comfortable. My wife is thinking about getting one now!

Straightforward assembly. Everything works well. Solid unit. Check on-line shifter adjustment vids; that and the brake adjustments are the only thing that aren't "out of the box" ready. About 100 miles on it so far, only re-charged once.

**over 1000 miles on it, now. I'm happy with it. I put a hitch on it and I can tow 8' lumber behind it (or a surfboard)!

Update: 794 miles on it. The handlebar stem nut loosened a few times but I got it tightened down and lock nutted with a 36mm wrench and it has been staying tight for last couple hundred miles. I need to replace the freewheel ratchet parts in the gear cassette as it is slipping and I'm not able to ride it currently. I contacted the supplier and they informed me they are shipping me parts to fix this problem.

Further update: I received the freewheel/ratchet/gear cassette replacement today under warranty. I'm happy. Thanks. (They sent me a link to a video for the procedure to pull the axle to change the part, also. It was easier than it looked on the video to pull the axle and change the gear cassette. I'm putting some more miles on it.)

Customer service was great and the bike arrived safely with no damage or issues. This bike is exactly what I was hoping for and more, it has plenty of power and great range. I would not hesitate to recommend the Freego f2 pro as well as the E-wheelswarehouse.

Shipped fast. Our scooters are great I'm a bigger women and the scooter still preforms as promised thank you

I have 700 miles on my Himiway Escape now. I've driven it all over Chicago for over a year now (it even goes through sand). The battery will last for 20 miles full speed (no pedaling) when it's new. But now I only get 16 miles. It goes 22 MPH constantly with no pedaling at all. The one thing that sucks is the screechy brakes. They were really loud, but I rub grease on the disks every couple months and it's quiet. ALL E-Bikes exaggerate their miles of range. Always look at "AH" (Amp Hours) when shopping. The Escape is 16AH, which ends up being 16 miles of range (full speed, no pedaling). I test drove the Pedego brand E-bike. It's seat was uncomfortable, only went 18 MPH, and the motor made a slight screeching noise. 22 MPH is so much more fun than 18 MPH, it's a big difference when you're on the bike. Also very important is Himiway's customer service. If you E-mail them, they WILL respond and send you parts fast.

Just received my city vanture. The packaging was well-thought-out to prevent any transit damage, and it arrived without a scratch. It just took a few minutes to remove the packing foam and attach the front wheel, handlebar and pedals. Once charged, my initial spin on it was breathtaking-felt like the best tailwind you've ever experienced. The motor very smoothly engages whenever you pedal, and the display and controls were very easy to master quickly. I look forward to many happy hours riding the trails and roads of Florida!

This cycle is already meeting my satisfaction and expectations. Had a different make and model before this, but the GIO has a wider and more comfortable seat, more detailed dashboard, better headlights, better tires, and overall performance than my previous ride. I took a long time researching various makes and models, then chose the GIO. Looks like my choice was the right one. Look forward to driving this for years.

Loved it!