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DELFAST ELECTRIC BIKES

Our mission at Delfast is to transform the future of transportation, combating climate change by delivering crossover eBikes designed for city and off-road use. We are committed to producing EVs with no zero air emissions and a carbon neutral impact on the environment

$7,499.00$6,999.00

"One of the best bikes of 2022 for city commuters, road cyclists, and mountain bikers"

"Greatest distance travelled on an electric-motorized bicycle, on a single charge"

"Delfast TOP 3.0 is the fastest electric bike of 2022"


BUYING A DELFAST BIKE YOU ARE BUYING PREMIUM 



Delfast use high-quality components and innovative technologies in the production of Delfast electric bikes and cover each bike with our warranty, which guarantees your ebike for 24 months from the date of receipt

CREATING CONSTANT CONNECTION THROUGH MOBILITY AND TECH


Delfast is a leading global eBike manufacturer, producing unique, eco-friendly electric bikes that are exceptional in range, power, and speed.

In fact, we hold the Guinness World Record for greatest distance (228 miles) traveled on a single charge. Delfast didn’t start out as an eBike manufacturer. We began as a courier service in Kyiv, Ukraine.

Pedal Assist

Use bicycle mode when you want exercise and switch to e-bike mode with pedal assist when you want to cruise.

Energy recuperation

This bike regenerates energy while coasting and braking, extending the charge of your battery.

Smart Security System

Tracks telemetrics, speed and other data while functioning with a GPS system and alarm for added safety.

Long Range E-bike

Lithium battery powers up to 200 miles of distance (in ideal conditions) without a recharge

Extreme Motor Power

This bike has a 3000-6000W motor with torque of a modern 2.5L SUV engine

Environment & Budget Friendly

Electricity costs $0.12/kWh in the US. That means recharging this bike to travel the avera 13,500 miles/year costs only $24.

$7,499.00$6,999.00

Warranty

The Company warrants to the original owner of each of its Delfast motorbike, when purchased directly from the Company, or an authorized retailer, that the Product is complete and that the functional parts will be free of defects for the periods and under the terms indicated below.

In the production of its bikes, the Company uses only high-quality components and innovative technologies. Still, every bike has a useful product lifespan and the Company’s warranty cannot suggest or imply that the frame or components of the Delfast bike can never be broken or will last forever. To ensure the legal rights of its customers the Company gives the following warranty on its products.

WARRANTY

This warranty covers only the bikes that have been registered on the following web-site: https://my.delfastbikes.com/ and was purchased directly from the Company or an authorized reseller of the Company. The Buyer must register the Delfast bike 14 days from the delivery date.

The warranty period for the Delfast bike is twenty four months from the date of purchase by the original owner.

Warranty excludes tires, tubes, rims, spokes, brake pads, brake discs, drive belt, grips, keychain batteries, mirrors, kickstand, saddle and pedals.

The warranty period for the Battery Pack is twenty four 24 months.

Like any rechargeable battery, the battery pack will experience a decrease in capacity over time as it is subjected to charge and discharge cycles. The Company warranties that your battery pack will maintain 70% or higher capacity for at least 500 charge cycles or two years, whichever comes first. The battery warranty does not include damage from power surges, use of an improper charger, water damage, improper maintenance, or such other misuse or normal wear.

Warranty only covers defective materials and manufacturing defects.

Warranty excludes wear and tear on elements of bike and excludes paint fading caused by the effects of ultraviolet light (UV), damage from power surges, water damage, improper or such other misuse or normal wear, damage caused by a fall of the bike.

Warranty excludes External influences, mainly falling rocks, collision, accident, and other external events with an immediate external effect due to mechanical powers.

Warranty excludes Purposeful and/or malevolent acts, theft, and robbery as well as natural hazard events and/or acts of mischief.

Terms and Conditions of Warranty

The warranty becomes effective from the date of the delivery and expires at the end of the applicable warranty period.

In the case of a warranty claim, the Company undertakes to either repair faulty system components and/or to replace such components, at the discretion of the Company. The Company at its own expense will provide the Buyer with the spare parts and will reimburse all reasonable repair and labour costs.

The warranty is only effective with valid proof of purchase consisting of order confirmation and receipt indicating the date of purchase. The Company reserves the right to reject the coverage of this warranty if the accompanying to the warranty claim documentation is not accurate or complete.

Photo and /or video will be required for warranty inspection by the Company’s customer support representative. After that inspection the Company will send the Buyer the replacement parts as well as the instructions for their installation.

If the Buyer purchases a product in one country but transfers it to another country or outlying island territories, the replacement parts will only be sent to the closest country where the Company has its dealers or representative office nominated by the Company or to the country to which the product was originally sent.

Limitations

Warranty does not cover defective product as a result of any circumstances not involved in the manufacturing or faulty parts.

Warranty does not cover shipping damage, damage from power surges, use of an improper charger, water damage, improper maintenance, abuse, neglect, other misuse or normal wear.

This warranty is void in case of non-observance of Delfast Operating Instructions (which are provided with the sale or posted on the Company’s web-site), and any amendments thereto. In particular, neglect of technical condition check, maintenance from an unauthorized dealer/distributor, irregular maintenance and selection of consumables/parts not approved by the Company, refusal to replace parts or perform necessary services voids the Companies warranty.

This warranty is void if the electric bike is used for other than normal activities. This warranty does not apply to rental or commercial use of the product, stunt riding or competitive events or training for such activities or events, riding with more than one person.

This warranty exclusively covers systems and components provided by the Company. It is strictly prohibited to make any alterations, modifications, attempts of reparation, and use the spare parts from unknown sources, for example, self-made replacement parts or parts from third parties. The Buyer is not eligible for the warranty in case the aforementioned has occurred. 


If you have any technical questions with the above components, please contact us:

support@delfastbikes.com or authorized reseller

Shipping Damage Claims

IMMEDIATELY inspect your product(s) for damage. Freight damage claims are very time-sensitive. The Company will not accept shipping damage claims later than 10 days from receipt of the product. Note any damage to your product(s) on the Bill of Lading before you and the driver sign-off on the shipment. Take pictures of any damage that is found, and date the images when possible. Keep all packaging and paperwork until the inspection process is complete.

Whenever possible, report damage claims within 10 days of delivery to the Company’s customer service representative. Please contact us support@delfastbikes.com or our authorized reseller.

DISCLAIMER: THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF THE COMPANY’S RESPONSIBILITIES, AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR DAMAGES ABOVE THE PURCHASE PRICE OF THE PRODUCT. THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT SOLD BY THE COMPANY OR OTHERWISE. THE COMPANY IS NOT RESPONSIBLE FOR DIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY, PROPERTY DAMAGE OR ECONOMIC LOSSES BASED ON CONTRACT, NEGLIGENCE, OR PRODUCT LIABILITY IN ALL STATES THAT ALLOW EXCLUSION OF LIMITATION OF DAMAGES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND THOSE RIGHTS MAY VARY FROM PLACE TO PLACE. THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS. WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR, SHIPPING DAMAGE, UNAUTHORISED ALTERATIONS, MODIFICATIONS, ACCIDENTAL DAMAGE AND DAMAGE FROM MISUSE OR NEGLECT.

No agent, employee, dealer, representative or reseller is authorized to modify or extend this Limited Warranty or to make binding representations or claims, whether in advertising, presentations or otherwise, on behalf of the Company regarding the Products or this Limited Warranty.

This Warranty applies only to the purchases which were made after November 5, 2021. The purchases which were made before November 5, 2021, are governed by the Warranty №1.

Returns


 RETURN & REFUND POLICY

1. Right of Refund
1.1. As a consumer, you have a right to request a refund from the date of placing your order until the 14-day period after receiving your purchase.
1.2. The refund period expires 14 days after the day you received your item.
1.3. A refund will only be issued in the period specified in clause 1.1. The notification must be sent to bikes@delfastbikes.com with a clear message that you want to use your refund right. You can use the return form in your personal account.
1.4. Products manufactured according to your individual specifications or products which have been made personalized for you are excluded from the right of refund.
1.5. We do not offer a right of refund to business customers (non-consumers).
1.6. When we have accepted your request to refund your purchase, we will send you a specific Return Goods Form.
2. Product Reimbursement Terms
2.1. The Buyer has the right to request a refund within 7 calendar days from the date of order and the Company will return a full cost of the purchase to the Buyer.
2.2. If the refund is requested after 7 calendar days from the date of order before the shipping date, the Company returns the money to the Buyer in the amount of the payment made minus the minimum initial fees in the amount of 10% of purchased goods cost.
2.3. If the Buyer requests a refund after the shipping date and before receiving the goods, the Company returns the money to the Buyer in the amount of payment made minus the initial fees in the amount of 20% of purchased goods cost.
2.4. The refund is made within 30 days from the date of filling out the refund form minus the bank commission for the transfer of funds.
2.5. If the Buyer requests a refund within 14 days after receiving the goods, the Company returns the money to the Buyer according to the procedure described in paragraph 3 Return policy, in the amount of payment made minus the initial fees in the amount of 20% of purchased goods cost.
3. Return Policy
3.1. You must send your item back to us no later than 14 days after you have informed us that you wish to cancel your purchase and want to proceed with a refund.
3.2. You must pay the full shipping costs of returning the product. You are responsible for the returned product being packaged securely. You bear the risk of the product from the time of delivery of the product to you through the return of the product to us. Please ensure that the service you use covers the value of the goods in the parcel.
3.3. Because of their nature certain products cannot be returned by normal post. This applies for example to the battery. When returning bicycles and batteries, we recommend using the original packaging which is customized to avoid damaging these items.
4. Goods return shipment location
4.1. In case of a refund request, you should deliver the item (electric bicycle) to the closest dealer or representative office nominated by the Delfast Company.
5. The condition of the product when you return it
5.1. The goods must be returned in original packaging with all warranty cards, manuals and accessories. It is your responsibility to ensure that the item is returned to us in a safe and secure manner, we suggest that you use a recorded postal/courier service.
5.2. You are responsible for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods. In other words – you can test the product in the same way as if you tested it in a physical store, but you are not entitled to put it into real use.
5.3. If the product has been tested in excess of what is described above, we consider it as used product, which means that if withdrawing from the purchase, you can only get part of, or none of, the price reimbursed, depending on the commercial value of the product.
5.4. We recommend returning the item in the original packaging. If the original packaging is missing, it may result in a depreciation of the item value. Specifically, when returning bicycles and batteries in non-original packaging, there is a greater risk that the bicycle parts will be damaged and/or impaired.
6. Goods inspection and evaluation
6.1. Upon receipt of returned goods within the 30-day period, we will inspect the condition of the returned item.
6.2. Based on returned item’s inspection and its evaluation of possible resale value, we will calculate any loss of value of the returned item within 7 days. Any such loss of value will be deducted from the refund amount.
6.3. Within the 30-days period after goods evaluation we will proceed with a refund.
Important Notice about How Your Bike Will be Received from Delfast Company
Please be informed that you will receive the ebike partially disassembled and packed in a wooden box for safe
and secure delivery. Inside of the box, you will find another smaller carton box (with a charger, a bag with tools, mirrors, GPS, lights, instructions on how to use the shock absorber, Guinness stickers (2pcs), 3 spare screws).
To assemble the bike, proceed as follows:
1. Fix the front wheel and connect brakes supports on the front wheel.
2. Install and fix the handlebar on the fork.
3. Install the bicycle honk.
4. Install and connect the front light.
5. Install and connect mirrors and turn signals.
6. Install the seat.
7. Install and connect the rear light.
8. Open the side frame cap, find the energy storage device connector, and connect it. Inspect internal wires and connections, make sure they are connected reliably and are not loose.
9. When the energy storage device is connected, proceed with the battery connection (check whether it has the correct power rate) and turn on the power.
10. When the battery is charged, turn on the bike to check whether everything functions properly.
11. Before you use your ebike, check all the connections and tighten fastenings and screws if needed.
12. Choose preferred mode with a switch. Your ebike will then be ready for operation.
An electric bicycle is a bicycle equipped with fully operable pedals and an electric motor of less than 750 watts.
Class 2: A low speed throttle-assisted electric bicycle equipped with a motor used exclusively to propel the bicycle and NOT capable of providing assistance when a speed of 20 mph is reached.
Effective Date: August 18, 2022

Is there financing Available?

Yes, we offer simplified monthly payments through Klarna. You can select Klarna as your payment option during the checkout process and get prequalified in 2 minutes.
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