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Frequently Asked Questions

Electric Bikes General Questions

What is an electric bike?

An electric bike, or e-bike, is a bicycle that is powered by an electric motor. This motor is integrated into the bike and can be used to provide propulsion in addition to the rider's pedaling. The rider can choose to use the electric motor for full propulsion or just for assistance while pedaling. The electric motor is powered by a rechargeable battery which is typically mounted on the bike frame or in the rear rack. E-bikes can come in different forms such as pedal-assist or throttle-controlled, some can be folded, and some can come in different wheel sizes. The electric assist can be adjusted to the rider's preference, and the rider can choose to pedal normally or with the electric assist. E-bikes are a great alternative for people who want to reduce their carbon footprint, for people who have physical limitations that make it hard to pedal traditional bikes, or for people who want to travel long distances without getting tired.

How does an electric bike work?

An electric bike works by using a battery to power an electric motor, which is connected to the bike's pedals. The rider can choose to pedal the bike like a traditional bicycle or use the electric motor for assistance.

How far can an electric bike go on a single charge?

The range of an electric bike can vary depending on the model, the terrain, and the rider's weight. On average, most e-bikes can travel between 20-50 miles on a single charge.

How fast can an electric bike go?

The top speed of an electric bike can vary depending on the model, but most have a top speed of 20-28 mph.

Is it legal to ride an electric bike on the street?

Laws regarding the use of electric bikes vary by country and state. In the United States, e-bikes are typically classified as either "low-speed" or "throttle-assisted" and are legal to ride on the street in most areas.

Are electric bikes expensive?

The price of electric bikes can vary greatly depending on the model and features. Some basic e-bikes can be found for around $1,000, while high-end models can cost $5,000 or more.

How long does it take to charge an electric bike battery?

The charging time for an electric bike battery can vary depending on the battery capacity and the charger used. On average, it takes 4-6 hours to fully charge an e-bike battery.

Are electric bikes heavy?

The weight of an electric bike can vary depending on the model and materials used. On average, e-bikes weigh around 40-60 pounds.

Do electric bikes require a lot of maintenance?

Electric bikes require regular maintenance similar to traditional bikes such as keeping the tires inflated, and chain lubricated. However, the electric components may require less maintenance than traditional bikes.

Can electric bikes be ridden in the rain?

Most electric bikes are not waterproof and should not be ridden in heavy rain. However, some e-bikes are designed with water resistance in mind and can handle light rain without damage.

Are electric bikes good for commuting?

Electric bikes can be a great option for commuting as they provide assistance when pedaling, making it easier to cover longer distances and tackle hills.

How long do electric bike batteries last?

The lifespan of an electric bike battery can vary depending on usage and maintenance. On average, e-bike batteries can last for 2-3 years with proper care.

Are electric bikes suitable for all ages?

Electric bikes can be ridden by people of all ages, as long as they are able to ride a traditional bicycle.

Can electric bikes be ridden on bike trails?

It depends on the regulations of the specific bike trail. Some bike trails may not allow electric bikes while others may have designated e-bike trails.

How do you choose the right electric bike?

When choosing an electric bike, consider factors such as the intended use, budget, and preferred features. You can always contact our customer service to help you make a decision :)

Can electric bikes be ridden uphill?

Electric bikes can assist with pedaling uphill, making it easier to tackle steep inclines.

What is pedal assist?

Pedal assist is a feature found in many electric bikes that provides additional power to the rider through the electric motor when the rider is pedaling. This can make it easier for the rider to climb hills, and headwinds, or to travel longer distances with less effort. The pedal assist system typically uses sensors to detect when the rider is pedaling and the level of assist is adjusted according to the rider's pedaling effort. The rider can choose the level of assist they want, usually from a range of levels. Some e-bikes have a twist-grip or thumb throttle that allows the rider to control the level of assist manually.Pedal assist e-bikes allow the rider to choose when they want the electric motor to assist them, it also allows the rider to have a more natural feel when riding. This is different from a throttle-controlled e-bike, which can be powered without pedaling at all. pedal-assist e-bikes are typically considered to be more efficient and can also extend the battery life, as the rider is still pedaling and helping to generate power.

What Electric Bike brand is the best?

We know that when you're looking for an electric bike, there are a lot of choices out there. So we've gone through all our suppliers and pre-qualified them before adding them to the website so your purchase is guaranteed to be premium!


What countries do you ship to?

We currently ship to the United States. To enquire about shipping to a different destination, please contact us.

 When will my bike arrive?

 Our average shipping time is 5-7 days, you should receive a tracking number within 48 hours. 

Is this item in stock?

Our customer service team works around the clock to make sure our inventory is up to date, if for any reason the product is not in stock we will notify you before we process any payment. If you want to check inventory before placing your order feel free to reach out to our experts via phone email, or live chat

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