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12-MONTH LIMITED WARRANTY
Gio Electric Mopeds & Scooters
Founded in 2001, GVA Brands is Canada’s leader in entry-level Electric Mopeds. Each moped offer value, quality and style to the budget-conscious consumer.
Authorized Gio Electric Dealer
e-wheelswarehouse.com is a proud authorized dealer for Gio Electric, Gio manufacture some of the best electric mopeds in north America and we are very happy to have them as part of our catalog for our customers. Gio electric Mopes are perfect for anyone who wants to enjoy the benefits of riding an electric bike without sacrificing style or performance. Gio Electric are available in a variety of colors and designs, so you're sure to find one that fits your personality. Prefect if you are looking to skip through city traffic or just cut back on expensive gas. Gio Electric is a great choice!
GIO ELECTRIC RIDE FREELY.
WITHOUT A LICENSE.
We have created an electric scooter that adheres to the US2002 Federal law (Read point 6 here). It can travel at a maximum speed of 20mph (32kph). It has pedals so you can ride it like a regular bike. Since the GIO electric scooter bike is not classified as a motor vehicle, you can ride it without a license.
Gio Electric Easy Assembly.
GIO e-scooters come 95% assembled. The front wheel and handlebars require easy assembly. We provide detailed, illustrated instructions, manuals, and videos to make the assembly a breeze. If you ever require extra help, our live customer support line is one click away.
GIO Electric is proudly owned by GVA Brands Corporation, a Canadian company. For the past 15 years, we have been building powersports for 20000+ happy families and friends. We believe micromobility is a fun and essential way to enable transportation.
WARRANTY
RETURNS
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at gary@gvabrands.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at gary@gvabrands.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Is there financing Available?
Yes, we offer simplified monthly payments through Klarna. You can select Klarna as your payment option during the checkout process and get prequalified in 2 minutes.