Frequently Asked Questions
Electric Bikes General Questions
What is an electric bike?
What is an electric bike?
An electric bike, or e-bike, is a bicycle that is powered by an electric motor. This motor is integrated into the bike and can be used to provide propulsion in addition to the rider's pedaling. The rider can choose to use the electric motor for full propulsion or just for assistance while pedaling. The electric motor is powered by a rechargeable battery which is typically mounted on the bike frame or in the rear rack. E-bikes can come in different forms such as pedal-assist or throttle-controlled, some can be folded, and some can come in different wheel sizes. The electric assist can be adjusted to the rider's preference, and the rider can choose to pedal normally or with the electric assist. E-bikes are a great alternative for people who want to reduce their carbon footprint, for people who have physical limitations that make it hard to pedal traditional bikes, or for people who want to travel long distances without getting tired.
How does an electric bike work?
How does an electric bike work?
An electric bike works by using a battery to power an electric motor, which is connected to the bike's pedals. The rider can choose to pedal the bike like a traditional bicycle or use the electric motor for assistance.
How far can an electric bike go on a single charge?
How far can an electric bike go on a single charge?
The range of an electric bike can vary depending on the model, the terrain, and the rider's weight. On average, most e-bikes can travel between 20-50 miles on a single charge.
How fast can an electric bike go?
How fast can an electric bike go?
The top speed of an electric bike can vary depending on the model, but most have a top speed of 20-28 mph.
Is it legal to ride an electric bike on the street?
Is it legal to ride an electric bike on the street?
Laws regarding the use of electric bikes vary by country and state. In the United States, e-bikes are typically classified as either "low-speed" or "throttle-assisted" and are legal to ride on the street in most areas.
Are electric bikes expensive?
Are electric bikes expensive?
The price of electric bikes can vary greatly depending on the model and features. Some basic e-bikes can be found for around $1,000, while high-end models can cost $5,000 or more.
How long does it take to charge an electric bike battery?
How long does it take to charge an electric bike battery?
The charging time for an electric bike battery can vary depending on the battery capacity and the charger used. On average, it takes 4-6 hours to fully charge an e-bike battery.
Are electric bikes heavy?
Are electric bikes heavy?
The weight of an electric bike can vary depending on the model and materials used. On average, e-bikes weigh around 40-60 pounds.
Do electric bikes require a lot of maintenance?
Do electric bikes require a lot of maintenance?
Electric bikes require regular maintenance similar to traditional bikes such as keeping the tires inflated, and chain lubricated. However, the electric components may require less maintenance than traditional bikes.
Can electric bikes be ridden in the rain?
Can electric bikes be ridden in the rain?
Most electric bikes are not waterproof and should not be ridden in heavy rain. However, some e-bikes are designed with water resistance in mind and can handle light rain without damage.
Are electric bikes good for commuting?
Are electric bikes good for commuting?
Electric bikes can be a great option for commuting as they provide assistance when pedaling, making it easier to cover longer distances and tackle hills.
How long do electric bike batteries last?
How long do electric bike batteries last?
The lifespan of an electric bike battery can vary depending on usage and maintenance. On average, e-bike batteries can last for 2-3 years with proper care.
Are electric bikes suitable for all ages?
Are electric bikes suitable for all ages?
Electric bikes can be ridden by people of all ages, as long as they are able to ride a traditional bicycle.
Can electric bikes be ridden on bike trails?
Can electric bikes be ridden on bike trails?
It depends on the regulations of the specific bike trail. Some bike trails may not allow electric bikes while others may have designated e-bike trails.
How do you choose the right electric bike?
How do you choose the right electric bike?
When choosing an electric bike, consider factors such as the intended use, budget, and preferred features. You can always contact our customer service to help you make a decision :)
Can electric bikes be ridden uphill?
Can electric bikes be ridden uphill?
Electric bikes can assist with pedaling uphill, making it easier to tackle steep inclines.
What is pedal assist?
What is pedal assist?
Pedal assist is a feature found in many electric bikes that provides additional power to the rider through the electric motor when the rider is pedaling. This can make it easier for the rider to climb hills, and headwinds, or to travel longer distances with less effort. The pedal assist system typically uses sensors to detect when the rider is pedaling and the level of assist is adjusted according to the rider's pedaling effort. The rider can choose the level of assist they want, usually from a range of levels. Some e-bikes have a twist-grip or thumb throttle that allows the rider to control the level of assist manually.Pedal assist e-bikes allow the rider to choose when they want the electric motor to assist them, it also allows the rider to have a more natural feel when riding. This is different from a throttle-controlled e-bike, which can be powered without pedaling at all. pedal-assist e-bikes are typically considered to be more efficient and can also extend the battery life, as the rider is still pedaling and helping to generate power.
What Electric Bike brand is the best?
What Electric Bike brand is the best?
We know that when you're looking for an electric bike, there are a lot of choices out there. So we've gone through all our suppliers and pre-qualified them before adding them to the website so your purchase is guaranteed to be premium!
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States. To enquire about shipping to a different destination, please contact us.
When will my bike arrive?
When will my bike arrive?
Our average shipping time is 5-7 days, you should receive a tracking number within 48 hours.
Is this item in stock?
Is this item in stock?
Our customer service team works around the clock to make sure our inventory is up to date, if for any reason the product is not in stock we will notify you before we process any payment. If you want to check inventory before placing your order feel free to reach out to our experts via phone email, or live chat
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We currently have six ebikes in the garage including the newly acquired Conductor Plus. This bike is everything it is touted to be and a bit more. The amazingly easy conversion from Cargo to Rickshaw is more than just a party trick. It makes this the most versatile trike on the market. I live next to a beautiful 32 mile bike trail along a river and some lakes. We also have a mild climate and and so can use our ebikes year round. We have a large family and bike riding is one of our favorite family activities. With 3 dogs (small) and 3 grandchildren (also small) trans porting some or all of the crew on bikes was difficult to impossible. The Conductor plus is now the hop on, hop off, dog and kid transporter we needed. That said we also have one bike trailer but I prefer the versatility and instant access to the Conductor Plus for quick trips to the playground/dog park, to the store for groceries or out to one of our favorite restaurants which are all easily accessible via quiet neighborhood streets and the aforementioned bike trail. Outside of a few quick demo rides, I had never ridden a Trike before but you will find the differential drive train of the Conductor Plus allows you yo turn on a dime but the steering at speed is a bit heavy so you may have to muscle it around the sharper turns.
The .5 rating reduction was due to the OEM seat which while comfortable, had a persistent squeak when hitting bumps in the road. I resolved this by getting a C9 seat which is similar to the OEM seat comfort wise but fully resolves the squeaking issue. the seat belt works fine but I also added some cargo box tie down fittings that are used for harnesses for the kids and dogs. After several weeks of rides and a couple of hundred miles, it has been a perfect fit for all our use cases. I'm happy I ordered the dual battery and it provides 60+ miles of range even when fully loaded. I also ordered but haven't used an easy on/off canopy linked here (https://www.amazon.com/dp/B00HA2ZKFQ?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1).
I'm 210 lbs so with kids and a dog we are pushing 300 lbs fully loaded and it is powerful enough to climb the steepest hills in the area . It comes with a heavy duty (massive) seatpost with enough extension to accommodate my 37" inseam legs. I guess you can tell I'm a big fan of the Conductor Plus trike as are many people who see it on the trail. I purchased mine before the crazy tariffs kicked in but I can honestly say that for me it is worth every penny of even the tariff inflated price.
Absolutely PHENOMENAL, a great bike with a great design, the speeds are great, it's a fun bike and great for my work commute!!
We’ve had the bike for a couple of months and we love it. It is a bit louder than other e-bikes but it’s a smooth and comfortable ride. We have an autistic child and he loves riding around in it. Couldn’t be a happier. We get compliments on it every ride. I love how it converts into a cargo bike as well. Would absolutely recommend.
Great bike, amazing service. Will definitely get my next bike at E-Wheels Warehouse.
So, the Oh Wow people are great! I ended up dealing directly with them as we had some challenges on shipping...not their fault. It all worked out and we've been enjoying our first trike. It is our game day transportation to Texas A&M football games from our home about 1.5 mi off campus. It's great because we can park for free in the bike racks and get much closer to the stadium and move around without the restrictions that affect car traffic, particularly post game when roads are shut down in certain directions and delays are lengthy.
It is fast, great on straightaways! Reasonable breaking, but plan ahead. It doesn't turn like a bike, because you are upright and cannot lean into the turn on three wheels like you could on two; therefore, you need to slow down for those turns. The other issue to be aware of is slightly wider than the handle bars. Be aware because you can accidently catch one of the back wheels on a curb. That's what happened to us, which at 20+ miles/hr can eject a passenger without a seatbelt. My wife has healed and forgiven me, but has a bit of PTSD. I don't know if the seatbelt would have helped because with her ejected out, I was able to regain control. Who knows, we could have flipped with her additional weight (145 lbs) and may have been a worse outcome. Either way, it was definitely user error! I really am just trying to give my real world experience and fair warning. All that being said, it is practical and I believe a safer mode of transportation than the double scooter we were previously using.
It is well built (also heavy, but necessarily, IMO) and despite the user error, has been reliable. Lastly, I think it is a luxury purchase at the current price, but in life I've found you get what you pay for most of the time. Enjoy yours!
Great bike easy assembly
My Freego arrived when promised, in strong packing and perfect condition. The battery was already charged, and I was able to ride it that day! The rides have been beyond expectation!
I am absolutely thrilled with my new e-trike! This incredible machine has quickly become my favorite way to get around. The standout feature for me is the rickshaw on the back, which can easily transform into a cart. This versatility has made it perfect for everything from leisurely rides to running errands and even transporting groceries.
The e-trike packs a lot of power, effortlessly handling hills and longer rides without any issues. It's just pure fun to ride! I also love the added safety features like the blinkers and the horn, which make me feel more secure when navigating through traffic.
Overall, this e-trike has exceeded my expectations in every way. It's practical, powerful, and incredibly enjoyable to ride. Highly recommend it to anyone looking for a versatile and fun e-bike!
Now, the only thing that bugs me about this bike is that the back hatch latch rattles, but only when the back is empty and I hit bumps in the road. Planning to secure with magnets to see if that helps.
Received a bit later than expected but it is a good product with alot of features that I didn’t expect. If you’ve ever ridden a segway you will not be disappointed
Amazing bike first day and it’s just amazing [Originally Posted on https://freegobikes.com/]
I love it. Vera fast and effective [Originally Posted on https://eunorau-ebike.com/]
I love it!!!! It’s awesome [Originally Posted on https://eunorau-ebike.com/]
I tried my brother’s Jumbo which was good. but I decided to buy Jumbo after watching a lot of review videos, it did not disappoint me. [Originally Posted on https://eunorau-ebike.com/]
I'm 5'10 and its a comfortable fit. The bike racks and baskets are pretty heavy duty and well made, they give you a lot of options with carrying gear amd I am looking forward to doing some bike packing with it. The brakes are nice and work well, the display on it is pretty nice, and it has a nice smooth start with the throttle. [Originally Posted on https://freegobikes.com/]